Merchandise Return & Refund Policy

Refund Policy for Classes 

If you cancel 60 or more days before the class date, you will receive a 50% refund.

If you cancel 59-30 days before the class date, you will receive a 25% refund.

If you cancel 29-15 days before the class date, you will receive a 15% refund.

If you cancel less than 14 days before the class date, you will receive no refund.

Returns & Exchanges

All sales are considered final, though exchanges can be made on merchandise of equal or lesser value. You have 30 calendar days to exchange an item from the date you received it. To be eligible for an exchange, your item must be unused, new condition in the original packaging containing the receipt or proof of purchase. No returns or exchanges will be accepted on International orders. All sales are final.

For all WPS Apparel Returns & Exchanges: Please fill out this form in order to process any order returns, or exchanges regarding all WPS Apparel.   

For all Tactical Belt Returns & Exchanges: Please fill out this form in order to process any order returns, or exchanges regarding all belts. Sizing exchanges are completely free in the US for the first 30 days! (Contact orders@warriorpoetsociety.us for international sizing exchanges)  

For all Vertx Returns & Exchanges: Please Contact orders@warriorpoetsociety.us

Shipping

Multi Orders -  You may receive multiple shipments from different locations or vendors on different days. If you receive only part of your order, rest assured the remaining items will still be sent to you within the estimated two-week shipping period (with the exception of items purchased on back order). All merchandise is crafted by fellow Warrior Poets, so it can take some time to get it from us to you. Thank you for supporting small business. If you have any additional questions concerning your order, please contact orders@warriorpoetsociety.us.

Returning Items - Customers are responsible for paying shipping costs when returning items, which are are nonrefundable. If you request an exchange, the cost of return shipping will be deducted from your refund.

International Shipping

International shipping is not currently offered on all items. 

There are no guarantees on international shipping and all sales are final. Please triple check your international order for accuracy. Once it is shipped, we cannot make changes.

Warrior Poet Society can not guarantee speed of delivery outside the US, so please be patient with international shipping of merchandise. A tracking number will be sent, if applicable. The standard processing, production, and delivery time frame for international orders is around 1-2.5 months.


Training Questions

Drawing from Concealment

We love concealed carry and want everyone to be able to carry in whatever manner they desire, however, we also must ensure our classes are safe. You are permitted to carry concealed (including AIWB) in Pistol 2 and 3 as long as all prerequisites are met. If you would like to carry concealed in Pistol 1, you must verify you have completed prior concealed carry training or opt to take a quick proficiency/safety test on the day of your Pistol 1 class. If you do not pass our quick safety and competency test, you must be prepared to take the class with a side outside-the-waistband holster. If you pass the test, you will be allowed to use your concealed carry holster.

Ammunition

You may shoot reloaded ammo (at your own risk) or steel case. You MAY NOT shoot any steel penetrating core, i.e. NATO green tip. We recommend Fiocchi ammo if you are looking for reliable ammo at good prices.

International Training and Speaking

Available through custom quote only. Warrior Poet Society will conduct a review of your international travel request and prepare a customized quote based on your specifications, which will include airfare and lodging. You can find further information on hosting a training class at the bottom of the training page: https://warriorpoetsociety.us/training/.

If you want to receive more information about international training or speaking engagements, please email us at training@warriorpoetsociety.us for a customized quote.

Please note that WPS reserves the right to deny training to anyone or any country at any time for any reason.

Information required for an accurate quote:

  • Dates Range
  • Location (Exact)
  • Number Class Participants
  • Range Details
  • Any legalities you are aware of for conducting classes like this in your country. We will conduct a study internally for applicable state and federal regulations.

* WARRIOR POET SOCIETY APPLIES WITH ALL US STATE AND FEDERAL LAWS.


Contact Us

If you have any ordering questions or concerns, contact us at: orders@warriorpoetsociety.us.